This business is owned by the parent company known as Joydevee. This privacy policy describes how Joydevee™ (the "Website" or "we") collects, uses, and discloses your personal data when you visit the website or make a purchase.

 

Collection of Personal Data

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this privacy policy, we refer to all information that can uniquely identify a person (including the information listed below) as "personal information." See the list below for more information about what personal information we collect and why.

Device Information

Examples of collected personal information: Version of the web browser, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the website.

Purpose of Collection
To accurately load the website for you and to perform analyses on website usage to optimize our website.

Source of Collection
Automatically collected when you access our website using cookies, log files, web beacons, tags, pixels, or any other tracking technology.

Disclosure for a Business Purpose
Shared with our processor Shopify.

Order Information

Examples of collected personal information: Name, billing address, delivery address, payment information (including credit card numbers or any form of your personal data/information), email address, and phone number.

Purpose of Collection

To provide you with products or services, to fulfill our contract, to process your payment information, arrange shipping, and send you invoices and/or order confirmations, to communicate with you, to screen our orders for potential risks or fraud, and to provide you with information or advertising relating to our products or services in accordance with the preferences you have shared with us.

Source of Collection
Collected from you.

Disclosure for a Business Purpose
Shared with our processor Shopify (Facebook, Shopify, etc.).

Customer Support Information

Examples of collected personal information: Address you give us to send the product to that address.

Purpose of Collection
To provide customer support.

Source of Collection
Collected from you.

Minors

The website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Disclosure of Personal Data

We share your personal data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. More information on how Shopify uses your personal data can be found here: https://www.shopify.com/legal/privacy. We may share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal data to provide you with targeted advertising or marketing communications we believe may be of interest to you. For example, at Joydevee™, we use Google Analytics to help us understand how our customers use the website. More information about how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the website, your purchases, and your interaction with our advertisements on other websites with our advertising partners, including but not limited to Facebook and Google. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to depending on your location).

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or move from one page to another. Cookies also provide information on how people use the website, for example, whether it is their first visit or if they are a frequent visitor.

Your Rights

GDPR: If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: Your consent; Fulfillment of the contract between you and the Website; Compliance with our legal obligations; To protect your vital interests; To perform a task in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. If you wish to exercise any of the rights described above, please contact us using the contact details below.

CCPA: If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@joydevee.com, United States. Last updated: 2024. If you are not satisfied with our response to your complaint, you have the right to submit a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://ico.org.uk/make-a-complaint/ or https://www.dlapiperdataprotection.com/index.html?t=authority&c=US.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.